Ascom wins service contract at South London & Maudsley NHS Trust
13 January 2015
South London & Maudsley NHS Foundation Trust (SLaM) has awarded
Ascom UK an eight-year contract to provide maintenance services for
a staff alarm system.
The contract comes after Ascom’s successful win in 2013 to
provide the Trust with an enterprise-wide end-to-end staff
protection alarm solution. The IP-DECT solution, which is currently
being installed across four major locations, will be supported by
this new contract.
The contract will cover all fixed and mobile equipment across
Bethlem Royal, Maudsley and Lambeth hospitals as well as the
Ladywell Unit at Lewisham. In addition, it will also cover an
existing third-party alarm system until that is replaced. This will
help the Trust by having one point of contact. The Trust, which
provides mental health services, has 68 inpatient wards across
multiple hospital sites.
The maintenance service contract will cover all four locations
with 24/7 cover, this ensures an engineer is on-site within a
guaranteed response time. Additionally, the contract will provide
service reviews, instant management and on-site training.