Ethitec's Tiara9 awarded NHS Spine certification
10 November 2014
Ethitec's EPR system, Tiara9, has successfully completed the
certification process for compatibility with the NHS electronic
appointment booking systems, having run without incident at its
‘First of Type’ site at Frimley Park Hospital.
The certification gives healthcare provider organisations seeking
NHS Any Qualified Provider (AQP) contracts access to a new EPR
solution that meets the criteria of enabling appointments to be
booked electronically by GPs using NHS Choose & Book and its planned
replacement, the e-Referral System.
Ethitec worked closely with the Health and Social Care
Information Centre to achieve compliance with the NHS Spine, the
infrastructure that supports the NHS national systems and
Ethitec’s Managing Director, Simon Taylor, commented: “We are
delighted that Tiara9 has completed the process smoothly. Its
accreditation now opens up an effective and affordable solution for
AQPs to enable direct referrals from GPs, and we look forward to
being able to offer more functionality as it develops into the new
Commenting on the experience of piloting live running with Choose
& Book, Val Sharples, Head of Occupational Therapy Services at
Frimley Park, said: “The whole process has gone extremely smoothly:
there is evidence of patients booking, cancelling and changing
appointments without any fuss. As hoped, it’s made it quicker and
easier for them to access our services.
“From our perspective, it has helped standardise the information
that comes through from GPs for each referral, and it also improves
the information available to GPs, such as whether the patient takes
up their appointment or further follow-up takes place.”
The Tiara9 system is used throughout the Occupational Therapy,
Physiotherapy, Dietetics, and Speech and Language teams at Frimley
Park Hospital, and the accreditation of Tiara9 is expected to enable
these services to take on more AQP contracts.
Val Sharples explained, “The driver for us in becoming the First
of Type site was that our physiotherapy service has an AQP contract
with Hampshire for musculoskeletal services — a requirement of which
was for us to enable automated appointment referrals via Choose &
Book. It’s likely that other services will now look to publish
appointments for treatments such as hand therapy, hand splinting and
“Having Choose & Book in place certainly opens up more
possibilities in terms of referrals and, as the solution evolves
into the new e-Referral System, we expect more functionality to
Ethitec is one of the first independent software providers to
complete the five-stage e-RS/Choose & Book certification process.
The NHS e-RS service is planned to go live next spring, when it will
replace the Choose & Book system currently in operation.
e-RS/ Choose & Book roll-out is key to the vision of offering
patients a choice of place, date and time for their first
appointment, and of eliminating paper processes around the
management of appointments and patient records.