Coloplast offers online ordering service for continence and ostomy
19 January 2010
Continence and ostomy care specialist Coloplast has launched
an online ordering site to give both healthcare professionals and users
of its products a new way of ordering.
Coloplast already offers an award-winning level of customer service
via its in-house team of specialist telephone advisors. However, for
those end users who feel uneasy about picking up the telephone, the
online ordering service gives a new and completely discreet means of
contacting the company regarding its intimate products.
The Charter Healthcare website allows anyone to place orders for
prescription continence or ostomy care products 24 hours a day, seven
days a week. Products are despatched to arrive within 24-48 hours of
receipt of order.
“The Charter Healthcare online delivery service allows customers to
place repeat orders and request free samples at the click of a button.
The great thing about our service is that customers can quickly and
conveniently order from home,” says Blair Cheekooree, marketing
For ostomy professionals and users, the online service offers another
unique facility: if a stoma is not a standard pre-cut size, Coloplast
can tailor an appliance to the exact requirements of the individual
patient — the template can easily be uploaded to the website.
The Charter Healthcare website provides all the answers and advice
needed by those becoming accustomed to life with a stoma or with
continence problems, including links to help lines and specialist
For more details, visit